Who we are

Tributary Consulting is the trading name of Thomas Fanning, a sole trader based in Roundwood, Co. Wicklow, Ireland, who is the data controller responsible for the personal information described in this notice.

If you have a privacy question or want to exercise your data protection rights, contact:

Contact: Thomas Fanning
Email: thomas@tributary.ie

Information we collect

Depending on how you use our website and services, we may collect:

• Your name, email address, organisation and any other contact details you provide.

• Information you include in an enquiry, booking form or correspondence.

• Appointment details, including your selected date, time and information you provide about your team’s needs.

• Survey responses from workshop participants, collected before and after training to measure progress. Surveys are anonymous unless stated otherwise.

• Technical information generated when you visit the website, such as your IP address, browser, device and pages visited.

• Cookie preferences and, where you consent, information collected through optional cookies.

Please avoid including confidential business information or sensitive personal information in website forms or booking notes.

How and why we use your information

We use personal information for the following purposes:

To respond to enquiries and arrange calls
We use the details you provide to answer questions, manage appointments and discuss potential services. Our legal basis is taking steps at your request before entering into a contract, or our legitimate interest in responding to business enquiries, depending on the circumstances.

To provide and administer our services
Where you engage us, we use relevant information to deliver the agreed work, communicate with you and manage the business relationship. Our legal basis is performance of a contract, or our legitimate interest in providing services to the organisation you represent.

To operate and protect the website
We use necessary technical information to maintain the website, investigate problems and prevent misuse. Our legal basis is our legitimate interest in operating a secure and reliable website.

To meet legal obligations
We retain and use information where required for accounting, taxation or other legal obligations. Our legal basis is compliance with a legal obligation.

To use optional cookies
Where optional cookies require consent, we use them only after you agree. Our legal basis is consent. You can change or withdraw your consent at any time using the Cookie Preferences button at the bottom of any page. See our Cookie Policy for more detail.

Website and booking providers

Our website is hosted by Squarespace. Our booking system is provided by Cal.com, Inc.

These providers process relevant information to host the website and manage bookings. We also use Microsoft 365 (including Outlook and Microsoft Teams) to respond to enquiries and arrange calls.

We share information only where needed for these purposes, to meet a legal requirement or to protect legal rights. We do not sell your personal information.

International transfers

Some service providers may process personal information outside the European Economic Area.

Where this happens, we use an appropriate transfer mechanism, such as an applicable adequacy decision or European Commission Standard Contractual Clauses, together with any additional safeguards required.

Contact us if you would like information about the safeguards relevant to your data.

How long we keep information

We keep personal information only for as long as needed for the purpose for which it was collected.

Our usual retention periods are:

• Enquiries that do not lead to work: 12 months after the last meaningful contact.

• Booking records: 12 months after the appointment or cancellation.

• Client correspondence and service records: 6 years after the engagement ends.

• Workshop survey responses: individual responses are deleted or anonymised within 12 months of the engagement ending. Anonymised, aggregated results may be kept to measure and report on impact.

• Accounting and tax records: 6 years, as required by Irish tax law.

Information may be retained longer where necessary to resolve a dispute or meet a legal obligation.

Your rights

Subject to the conditions and exceptions in data protection law, you can request access to your personal information, correction of inaccurate information, deletion, restriction of processing or transfer of information to another provider.

You can also object to processing based on legitimate interests. Where we rely on consent, you can withdraw it at any time without affecting processing already carried out.

To make a request, email thomas@tributary.ie. We may need to verify your identity before responding. We normally respond within one month.

You can make a complaint to Ireland’s Data Protection Commission (www.dataprotection.ie). You can also contact us directly so we can try to address your concern.

We do not use automated decision-making or profiling.

Providing information

Some information is needed to respond to an enquiry or complete a booking. Required fields are marked on the relevant form. If you do not provide this information, we may be unable to respond or arrange your appointment.

Changes to this notice

We may update this notice when our services or data practices change. The date above shows when it was last updated.